998bd Privacy Policy — Your Data Is Safe With Us

1 Introduction & Scope

998bd ("we", "us", "platform") respects your privacy and treats the protection of your personal data as its highest priority. This Privacy Policy Explains how 998bd collects, uses, stores, and protects your information.

This policy applies to our website, mobile app, and all digital services. By using any 998bd service, you are considered to have accepted this Privacy Policy.

We adhere to international data protection standards — in particular the GDPR (General Data Protection Regulation). For users in Bangladesh, we also comply with applicable local data protection laws.

2 What Data We Collect

998bd only collects the information needed to provide you with the best experience. No unnecessary or excessive data is collected.

2.1 Information You Provide Directly

• Introductory Information: Full name, date of birth, gender.
• Contact Information: Mobile number, email address.
• Account Information: Username, password (stored in encrypted form).
• Payment Details: Mobile banking numbers (bKash, Nagad, Rocket) and bank account details.
• KYC Documents: Copy of National ID (NID), passport, or driving licence.

2.2 Automatically Collected Information

• Device Information: IP address, browser type, operating system, device ID.
• Usage Information: Login times, pages visited, betting history, and transaction records.
• Location Data: Your approximate geographic location (IP-based).
• Cookies & Tracking: Session cookies, performance cookies.

3 How We Collect Your Data

998bd collects information from various sources, with full transparency maintained in every case.

3.1 Direct Collection

We collect information directly from you when you register, update your profile, make a deposit or withdrawal, contact support, or submit KYC documents.

3.2 Automatic Collection

When you use our platform, certain technical information is collected automatically — such as log files, cookies, and web beacons.

3.3 From Third Parties

Confirmation data may be received from payment gateways (bKash, Nagad, Rocket) and identity verification services. This information is used solely to process transactions and verify identity.

4 Purpose of Data Use

998bd uses your information only for the purposes listed below — never for anything else.

4.1 Primary Purposes

• Account Management: Registration, login, and profile management.
• Payment Processing: Processing deposits, withdrawals, and transactions.
• Identity Verification: Age verification and KYC completion.
• Security & Fraud Prevention: Detecting suspicious activity.
• Service Improvement: Analytics to improve your experience on the platform.
• Legal Obligations: Compliance with AML regulations and regulatory authority requirements.
• Customer Support: Here to answer your questions and resolve your issues.
• Notifications & Offers: Sending promotions, bonuses, and updates (you may opt out at any time).

5 Data Sharing Policy

998bd never sells your personal data. However, information may be shared with third parties in the limited circumstances outlined below.

5.1 Authorized Third Parties

• Payment Providers: bKash, Nagad, Rocket, and bank — used solely to process transactions.
• Identity Verification Services: To complete the KYC process.
• Technology Partners: Hosting, cloud storage — covered under strict confidentiality agreements.
• Security Services: Fraud detection and cybersecurity.

5.2 Legal Disclosure

998bd is legally required to disclose information in response to court orders, government investigations, or valid regulatory demands. Only the minimum necessary information will be shared in such cases.

5.3 Business Transfers

In the event of a merger or acquisition involving 998bd, user data may be transferred to the new owner, though the terms of this policy will remain in effect.

6 Cookies & Tracking Technologies

Cookies are used on the 998bd website and app. A cookie is a small data file stored on your device.

6.1 Types of Cookies

6.2 Cookie Controls

Cookies can be disabled from your browser settings. However, disabling essential cookies may prevent certain key features — such as login and transactions — from functioning properly.

7 Data Retention & Deletion

998bd does not retain your data longer than necessary.

7.1 Retention Period

• Account Information: For the duration of active account + 5 years after closure (legal obligation).
• Transaction Records: 7 years (in accordance with financial regulatory requirements).
• KYC Documents: 5 years after account closure.
• Log Files: 90 days.
• Marketing Information: Deleted immediately upon opt-out.

7.2 Data Deletion Request

You may request the deletion of data that is not required to be retained beyond legal obligations. Requests will be processed within 30 days of receipt.

8 Your Rights

As a 998bd user, you have several important rights over your personal data.

9 Security Measures

998bd uses industry-standard technology and processes to keep your data secure.

9.1 Technical Security

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Firewall & IDS: Advanced systems to prevent unauthorized access.
• Data Masking: Sensitive data is masked even within internal systems.
• Regular Security Audits: Regular audits conducted by third parties.

9.2 Your Role

Beyond our technical safeguards, there are steps you can take to protect yourself:

• Use a strong password and change it regularly.
• Never share your password or OTP with anyone.
• Avoid logging into the platform over public Wi-Fi.
• If you notice any suspicious activity on your account, contact support immediately.

11 Changes to the Privacy Policy

998bd may update this Privacy Policy at any time. When changes are made:

• A notice will be posted on the website's homepage.
• You will be notified via your registered email or SMS.
• The "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, you will be given 7 days' notice before they take effect.

Continued use of the service after changes take effect constitutes acceptance of the updated policy. If you do not agree to the new policy, please close your account and withdraw your balance.

12 Contact & Complaints

For any privacy-related questions, requests, or complaints, please get in touch with us:

• Email: support@998bd.bet
• Live Chat: Click the chat icon at the bottom right of the website.
• Response Time: Typically within 24 hours; up to 30 days for complex matters.

Our support team is always ready to assist you in Bengali. If you have any concerns about the safety of your data, reach out to us — we'll resolve it promptly.